Feb 27

We’ve been a little quiet of late, mostly because we’re busy working on our next release. We still have a bit of QA to do, but we’d like to share some details.

Search

As you can see, we’re actively integrating blog search into beta.bloglines.com. We’ve incorporated some Ask 3D's popular features into Bloglines blog search. For example, related searches in the right-hand column in the screenshot below. In case you’re wondering, we’ve retained the filtering allowing you to search based on feed subscriber popularity. You also might notice an advertisement on that mockup. Keep an eye-out for CPC oriented ads in future releases.

Search Results



Flickr View

We continue to expand our views for photo-feeds with a new preview mode for Flickr photo-feeds.

Flickr View



Add Feeds

Many of you noticed that Beta's add page was pretty basic. Essentially, it was a stub for future development. We’ve finished off the next iteration on the page, so you can easily track packages, monitor weather, or see recommended packs.

Add Page

Blogliners, we're here working for you. Enjoy!

- Eric Engleman and the Bloglines Team

Feb 24

Local search presents unique challenges and opportunities. With the potential for your listing to show in 3 different areas on the results page, (organic listing, local listings, and paid listings), local search presents an exciting potential to dominate your space.

I haven’t done a 25 Ways Series post in a while, so I thought I would share my top 25 Tips for optimizing for local (geographically targeted) search traffic.

Get Listed with the Biggies:

  1. Google Maps: If you were to only use one of these suggestions, this would be the one. Getting listed with Google Maps requires a simple application process followed by a verification by mail or phone. Once you are verified, you will be listed within 4-6 weeks in the “Local Listings” area of the SERPs.
  2. Yahoo Local: Similar to Google Maps, minus the verification, Yahoo allows you to create a free business listing. Fortunately, Yahoo’s approves your listing within days rather than weeks.
  3. Get Listed with “Yellow Page” Type Directories:

  4. Yellow Book: A popular supplier of hard copy phone books, YellowBook.com also offers internet listings.
  5. Yellow Pages:YellowPages.com claims to represent over 100 million local searches per month. They offer a free online listing.
  6. Super Pages: Superpages supplies listings to many well known portal sites, including MSN and About.com. They offer a free, yet very basic listing.
  7. Regional DMOZ Listings: Getting listed still takes forever, but it’s worth the wait if your site gets approved. Navigate to the regional section of Dmoz, and submit your listing in the proper category.
  8. InfoUSA.com: The InfoUSA business directory powers many high traffic local internet directories, so getting your listing here can result in great visibility.
  9. Localeze: Another widely used local business data repository, Localeze claims to supply 45 of the top local search sites with business listings.
  10. TrueLocal: True Local is a business directory that represents about 14 million US and Canadian business. They offer both free and paid listing options.
  11. Yelp: Originally designed for San Fransisco, Yelp now serves most major metropolitan areas with local business listings and ratings. With a focus on customer generated reviews, Yelp is the most Web 2.0 friendly local search property I’ve seen. To add a free listing, navigate to your city, do a search, then click “Add Business”.
  12. CitySearch: CitySearch offers pay per click or pay per call advertising programs, ensuring that you only pay for qualified leads.
  13. BOTW Regional: For around $250, you can get a highly trusted and relevant regional directory listing from Best of the Web (BOTW.org).
  14. Create Optimized Local Classified Listings:

  15. Craigslist: Every business should post an optimized Craigslist ad regularly. Be sure to use your keyword phrases along with your local city and state in the title of the ad. I’ve found that a well optimized Craigslist listing can quickly outrank your own site, so treat it like you would a landing page, with a strong call to action that leads them to your site.
  16. USFreeAds: USFreeAds’s free listing isn’t nearly as good as Craigslist, but it’s still a high trafficked and well-ranked classified site.
  17. DomesticSale: Another nice little free classified site.
  18. Optimize On Site First:

  19. Title Tags: Title tags should contain your target keywords plus your city and state. This is the single most important on page tactic at your disposal.
  20. Address on Every Page: Your business address, phone number, and zip code should be included on every single page.
  21. Mention other Areas You Serve: You should also mention other cities, counties, or states that you serve. While simply bullet listing every city in your area won’t likely won’t yield good results, mentioning them within the context of your content will.
  22. Meta Tags: While localized meta tags aren’t the silver bullet for local SEO, it doesn’t hurt to use them.
  23. Other Tips

  24. Get Reviewed: Many believe local search listings and local directories rank results in part on customer reviews. Ask your customers to write reviews for you on these sites.
  25. Diversify your Anchor Text: Local SEO is a perfect example of the long tail of search. The most effective strategy will employ a wide variety of anchor text diversification. For example, don’t just optimize for “Los Angeles Flower shop”, also create inbound links for variations such as “Flower shop in Los Angeles”, or “Flower Shops in Los Angeles, California.”
  26. Get Links from Important Local Sites: Getting listed on your local chamber of commerce site, Better Business Bureau, or another well trafficked similar site can have huge benefits. To find sites like these, simply do a search for your city name + “business directory” and see what pops up.
  27. Add Online Coupons: Google allows you to create online coupons that can display next to your local listing. If a customer has to choose between several business, and you’re offering the coupon, you have an edge.
  28. Geo-Target your PPC: By geo-targeting your pay per click ads, you can ensure you ads are displayed even if a searcher from doesn’t enter their city into the actual query.
  29. Get Ready for Mobile: Create mobile ad listings with your Google adwords account. Many believe the greatest source of local search growth will come from mobile devices.

Like the tips listed above? Get 3 of your own…


About Palmer Web Marketing

Palmer Web Marketing is a Web Marketing consulting firm, offering local search marketing services. For more information or to ask a question, please contact us.



Need a second opinion on your website? Palmer Web Marketing's website review services will give you the insight you need.
Feb 19

To ensure maximum delivery and to help separate legitimate e-mail from fraud, senders should adopt specifications as quickly as possible. This task is difficult however because the specifications can be complex, there are several competing standards that are subject to change and different receivers will prefer alternative methods of authentication. Two such specifications are Sender ID and DomainKeys.

Sender ID

The Sender ID Framework is an e-mail authentication technology protocol that helps address the problem of spoofing and phishing by verifying the domain name from which e-mail messages are sent. Sender ID validates the origin of e-mail messages by verifying the IP address of the sender against the alleged owner of the sending domain. Now adopted by more than 10 million domains worldwide, Sender ID is providing brand owners, senders, and receiving networks with significant business and technical value.
Sender ID seeks to verify that every e-mail message originates from the Internet domain from which it claims to have been sent.

This is accomplished by checking the address of the server that sent the mail against a registered list of servers that the domain owner has authorized to send e-mail. This verification is automatically performed by the Internet service provider (ISP) or the recipient’s mail server before the e-mail message is delivered. The result of the Sender ID check can be incorporated into the filtering tasks that are already performed by the mail server. After the sender has been authenticated, the mail server may apply conventional content filters and consider past behaviors, traffic patterns, and sender reputation when determining whether to deliver mail to the recipient.

To use SIDF, e-mail senders and domain owners must publish or declare all of the Internet Protocol (IP) addresses used by their outbound e-mail servers, or the IPs authorized to send e-mail on their behalf, in the Domain Name System (DNS). These IPs are included in a Sender Policy Framework (SPF) text file.

DomainKeys

DomainKeys adds a header named “DomainKey-Signature” that contains a digital signature of the contents of the mail message. The default parameters for the authentication mechanism are to use SHA-1 as the cryptographic hash and RSA as the public key encryption scheme, and encode the encrypted hash using Base64.

The receiving SMTP server then uses the name of the domain from which the mail originated, the string _domainkey, and a selector from the header to perform a DNS lookup. The returned data includes the domain’s public key. The receiver can then decrypt the hash value in the header field and at the same time recalculate the hash value for the mail body that was received, from the point immediately following the “DomainKey-Signature:” header. If the two values match, this cryptographically proves that the mail originated at the purported domain and has not been tampered with in transit.

There are three primary advantages of this system for e-mail recipients:

  • It allows the originating domain of an e-mail to be positively identified, allowing domain-based blacklists and whitelists to be more effective. This is also likely to make phishing attacks easier to detect.
  • It allows forged e-mail messages to be discarded on sight, either by end-user e-mail software (mail user agents), or by ISPs’ mail transfer agents.
  • It allows abusive domain owners to be tracked more easily.

There are some incentives for mail senders to authenticate outgoing e-mail:

  • It allows a great reduction in abuse desk work for DomainKeys-enabled domains if e-mail receivers use the DomainKeys system to automatically drop forged e-mail messages claiming to be from that domain.
  • The domain owner can then focus their abuse team energies on their own users who actually are abusing their use of that domain.

Sender Score Certified

Sender Score Certified isn’t for everyone - the standards are high and the requirements are strict - but senders who are accepted are immediately elevated to a higher status in the eyes of email receivers.

  • Members enjoy reduced filtering risk and increased delivery rates at more than 600 million email boxes.
  • The names that rely on Sender Score Certified read like a who’s who of the email receiving universe - top ISP’s like Microsoft, Roadrunner and Cox; top filtering solutions like Spam Assassin, IronPort Systems, Barracuda Networks and Cloudmark; plus thousands of top universities and Fortune 500 companies.
  • Overall, Sender Score Certified helps determine deliverability for 40 percent of all email inboxes, including 67 percent of all consumer inboxes.
  • And if all these numbers haven’t melted your cerebral cortex yet, ponder this one: email receivers query Sender Score Certified more than five billion times per day.

Sender Score Certified is the absolute fastest path to more inboxes than any other deliverability solution. Becoming Sender Score Certified is one of those rare win-win situations. The standards are strict - members are required to maintain a very high quality email program - but it’s no accident that maintaining a high quality email program inevitably leads to a high profit email program.

Feb 14

bloglines_heart_you.jpg

The great thing about feeds is that there is a selection for any topic, so this time celebrate Valentine’s Day year round. Here are some feeds of interest:

While cynics might insist the greeting card industry created Valentine’s Day, romance is always of interest. We would love to hear your stories of how you use Bloglines to improve your love-life.

Enjoy!

- Eric Engleman & the Bloglines Team

Feb 13

When was the last time took a look at your top exit pages? Odds are, there’s a few pages that suffer from higher than average abandonment rates.

Off course, at some point, visitors will leave your site. But why not keep them there as long as possible? Below I’ve listed what I think are the most common exit pages on an eCommerce website. I’ll also cover some tactics for keeping the visitor engaged after they reach this page.

  1. Order Confirmation Receipt Pages: After an order is completed, there are several ways to keep customers engaged. How about asking them to take a survey or to refer a friend? You may also do some pre-emptive customer service by showing them how to track their order or contact customer support. Checkout my previous post, where I discussed in more detail how to not waste your order confirmation page.
  2. Email Subscription Sign up Confirmation Pages: Recently, I signed up for Gap’s email list. Rather that leaving me hanging with a dead end page, the confirmation screen displayed a large “Start Shopping Now” button.
  3. Product Detail Pages: While product detail pages don’t seem like an obvious dead end, they often are. Consider the flow from the landing page, to the product category page, to the product detail page. If the visitor doesn’t like the product they’re viewing, they may abandon the effort rather than hit the back button. Make sure you display related items above the fold or a clear “Back” button they will take them back to the product category page.
  4. No Search Results Found Pages: This is a tough one. When a visitor performs a site search that returns no results, frustration will often lead them to exit your site. While you can’t ensure that every search query returns a relevant result, there are several ways to optimize your internal site search. When a query returns no results, consider at least showing your most popular product categories in order to prevent frustrated searchers from abandoning their effort.
  5. 404 Error Pages: Hopefully, your website doesn’t have any broken internal links, but it doesn’t hurt to optimize your 404 page to keep visitors on your site. Offer to take them back to the home page or the previous page they were on.
  6. Customer Service Inquiry Confirmation Pages: After a customer sends a message to customer service through your site, show FAQs or suggested solutions to their problem. Nobody wants to wait for customer service to get back with you in order to proceed.


Need a second opinion on your website? Palmer Web Marketing's website review services will give you the insight you need.
Feb 12

See this example for a good example of how to keep the quality of your email list high.  The grim reality is that subscribers tend to interact with your newsletters less as time goes by. This begs the question, why would you want subscribers who signed up three, four, or five years ago on your list?  There is a good chance these subscribers are just fluff and not driving much traffic to your site.

I received this excellent example from MediaPost. Instead of waiting until their list grows old and tired to clean it up, they keep their list evergreen by maintaining an annual subscription model. As you can see, my subscription is up this month and they recently started running these renewal reminders at the top of my daily email.


By doing this, MediaPost keeps their list fresh, response rates up, and keep themselves out of trouble often associated with mailing to old names (such as hitting dead inboxes that most ISPs monitor). Many fear that by adopting this approach, they will drastically cut into the size of their list. This is not completely unwarranted, but it is short-sighted. Despite the annual subscription approach (which by the way has worked for print subscriptions for years) MediaPost is able to keep the size of their list up. According to Mediapost's media kit, circulation for the EmailInsider newsletter is 58,000... pretty impressive for a high quality B2B email list.

Feb 08

When starting a new email marketing strategic planning engagement, we often rely on a combination of tools to help assess a client's value proposition.

What is working now: For established senders, we start by looking at historical results. What has worked in the past and what has not? What types of links draw the most traffic? Etc.

What is working for others in the space: This is where competitive intelligence tools come into play. Email Analyst allows us to look at the email messages that competitors are sending and it provides insight on the traffic that those emails may be driving through an overlay of traffic data from Alexa. This provides incredible insight into what appears to be working for competitors. Thus, it provides good insight into messaging components that the client may want to consider.

Identify and validate key messaging components: Combining the learnings from the prior two steps, we come up with the key messaging components that appear to be on target for the client's audience. We then develop a survey around those key messaging components to validate which components subscribers want most.

Set the value proposition: The last step in the process is to codify the value proposition. Using all of the data gathered through these three steps, the key learnings are distilled into a single, straight forward value proposition that is used to guide future messaging and list growth initiatives.

There are several advantages to this approach... but the most compelling advantage is that it aligns your program with the expectations of your subscribers.  In a marketing channel where the subscriber rules... this is a huge step toward ongoing success.

Feb 07

Far too often, SEOs spin their wheels obsessing about link building. (I myself included) It’s easy to forget that classic on page and site-wide SEO still works.

I was recently reminded of this. While working on a landing page on one of my sites, I carelessly left a link pointing to a page that was irrelevant to the actual anchor text in the link. In other words, the keywords in the anchor text had nothing to do with the actual text of the page. Despite this, Google quickly picked up the page for the target search phrase, replacing the page I intended to optimize for. Despite having at least a dozen good quality, keyword specific external links pointing to the page I intended to optimize, the other page now replaced it in the SERPs because the weight from the 1 internal link trumped all the external links.

This situation reminded me that good SEO starts on-site. In my opinion, you shouldn’t even start link building until you:

  1. Build Several Internal Contextual Links: Search engines care immensely how webmasters categorize and label their own content. The best way to do this is with one time occurring links within a body of content. In my opinion, 1 relevant contextual link from your own site can be worth more than 10 good external links. In Sugarrae’s great link building interview, Andy Hagans recommends having at least 5 internal links to every landing page.
  2. Mold Your PageRank Flow: SEO Fast Start has a great explanation of using the no-follow tag to sculpt your PageRank. Basically, the idea is to cap off the flow of PageRank using the no-follow tag to pages that are unimportant from a search point of view. For example, while your Privacy policy page may be important to customers already on the site, it’s probably getting little to no action from the SERPs. By capping off PageRank to pages like this, you will increase the relative importance of your product pages and product category pages.
  3. Do On Page Optimization of your Landing Pages: Title tags, H1 tags, keyword rich content, alt tags, and even Meta tags should be optimized before worrying about external links.

Since many experts think effective link building tactics are going underground, I believe on page and site wide SEO will become increasingly important.



Need a second opinion on your website? Palmer Web Marketing's website review services will give you the insight you need.
Feb 07
Feb 07

If you didn't see it already, ExactTarget and Email Data Source announced a partnership in November.  Check out the press release.

Since then, I have been getting questions about how to use competitive intelligence to improve your email program.  Here are just a few of the ways we use competitive intelligence.

In strategic planning, use competitive intelligence to monitor what appears to be working for your competitors.  Email Analyst allows us to look at the email messages that competitors are sending and it provides insight on the traffic that those emails may be driving through an overlay of site traffic data from Alexa. This provides incredible insight into what appears to be working for competitors. Thus, it provides good insight into messaging components that the client may want to consider. Look for positive trends in subject lines. Wondering if terms like "Free shipping" are overused? Are they really taboo? Competitive intelligence can help you assess different terms and phrases you are considering using in your subject lines. With Email Analyst's view into site traffic data, you can also get a feel for whether or not these "taboo" phrases really are taboo! (Hint: they probably aren't if your sender reputation is good) Track the frequency and cadence of competitors email programs.  Evaluate the in-house vs. 3rd party email mix of your competitors. Many companies drive traffic to their site through links in 3rd party emails. A competitive intelligence tool allows you to see which emails are driving traffic to your competitors sites... and it allows you to look at the links (content links, text ads, banner ads, etc) that are driving the traffic. Moreover, it allows you to figure out who your competitors are partnering with early on, and allows you to develop a counter-strategy. Track where your brand is showing up. This is especially important when working with affiliates. Bill McClosky, founder of EDS, told me about meeting a prospect who asserted that their affiliates were not, absolutely not, sending email on their behalf. A quick search in Email Analyst proved that wrong... something like 30 emails had been sent in the prior month that drove traffic to the prospects website... all affiliates. Identify new partners. By searching for key phrases and terms that are used in emails, you can identify like minded companies that are leveraging similar phrases and, thus, may be targeting similar audiences. Sure, some of these will be direct competitors... but some may be future partners!